Receptionist

Regent at Burnsville, a 148-bed independent and assisted living campus, is hiring a flexible, customer service driven individual to join our team as a Part-Time, Day Receptionist. In this role, you will greet visitors, answer and route phone calls, help with administrative tasks, and provide exceptional customer service to guests. Our ideal candidate is passionate about working with the elderly, has the ability to multi-task and assist with administrative support, and is friendly and professional in all situations. 

This is a Part-Time, benefit eligible position working 4 shifts (30 hours) per 2 week pay period including every other weekend.

Day Hours: 7:00am to 2:30pm

Pay Range: $14 - $15 / hour depending on experience.

Benefits:

• Competitive wages with credit for experience
• Tuition Discount Opportunities/ Scholarships/ Student Loan Forgiveness (site specific, ask for details)
• Paid Time Off (PTO)
• 403(b) or 401(k) with employer match
• Employee Discount Program
• Longevity Recognition, Paid Volunteer Time, and Mentorship Programs
• Collaborative and Inclusive Work Culture
• Employee Assistance Program with free confidential counseling/coaching for self and family members 

Receptionist responsibilities:

• Greet and welcome guests with a positive and helpful attitude.
• Provide excellent customer service at all times.
• Maintain records and reservation requests.
• Answer incoming calls, transfer calls, and take messages.
• Answer guest questions, and direct visitors throughout the facility.
• Provide basic word-processing and data support as needed.
• Help answer basic technology/ computer questions.
• Sort mail and complete other administrative tasks as assigned.
• Complete additional tasks as needed.

Receptionist skills and requirements:

• 1+ years of recent receptionist, office support experience.
• Ability to pass a background check.
• Must be open and willing to be on-call and cover shifts as needed.
• Must be able to use a multi-line phone system.
• Proficient in Microsoft Suite (Word, Excel, Outlook, etc).
• Experience working in a healthcare setting a plus.
• Excellent customer service skills.

Location: Regent at Burnsville is a part of Cassia and is located in the South Metro. Address: 14500 Regent Lane, Burnsville, Minnesota 55306

Landmarks: Regent at Burnsville is located on beautiful Earley Lake and is across the street from Burnsville Center, an indoor mall full of shops and restaurants.

About Us:

Regent at Burnsville is proud to have received the 2020 Customer Experience award from Pinnacle Quality Insight. We scored in the top 15 percent of the nation across a 12-month average! Teamwork and respect are very important to us. We take pride in making you feel like part of our family —everyone here knows your name and we enjoy showing how much we appreciate you. Don't wait and miss this opportunity to join our tight-knit family today!

Cassia is a faith-based, nonprofit organization with over 200 years of experience caring for those in need. Our Mission is to foster fullness of life for older adults in the spirit of Christ’s love. We take pride in providing compassionate care for our residents by embracing our eight values and service standards: Compassion, Integrity, Excellence, Innovation, Stewardship, Unity, Respect and Collaboration. 

At Cassia, you will be empowered to foster fullness of life for those we serve. Cassia will support your career goals and celebrate your passions. If you are seeking a career experience where you will have fun, be challenged, and recognized for your individuality, Cassia is the answer. I AM Cassia... Are You?

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.