Customer Service Representative

New Year, New Career at Cassia! Ready for a fresh start? Join a team that values you and helps you grow. Elim Preferred Services is hiring a motivated and hardworking Customer Service Representative to join our team. In this role, you will answer phone calls and assist customer needs, process orders, and create reports/ quotes as needed. Our ideal candidate has strong attention to detail, excellent communication skills, and works well independently and in a team.

Position Type: Full-Time, benefits eligible position 

Wage Range: $25 - $30 / hour depending on experience

Shift Available:
Monday - Friday 8:00 AM - 5:00 PM

Location: 3500 Holly Lane N Suite 30, Plymouth MN, 55447

Customer Service Representative responsibilities:

• Answer phone calls and assist customer needs.
• Process orders for customers by phone, fax, email or online.
• Create reports and quotes as needed.
• Perform additional tasks as needed.

• Recent customer service experience needed.
• Must be detail-oriented and able to multi-task/ prioritize tasks.
• Proficient computer skills including Microsoft Suite (Word, Excel, Outlook, etc.)
• High priority on customer service.
• Excellent verbal and written communication skills.
• Able to work with frequent interruptions.

• Competitive Pay with experience-based raises
• Tuition Assistance & Student Loan Forgiveness (site-specific)
• Generous Paid Time Off (PTO) & 401(k) with Employer Match
• Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
• Employee Assistance Program with free confidential counseling/coaching for self and family members 
• Pet Insurance

About Us:

Since the early 1990’s, Elim Preferred Services has been dedicated and passionate about providing the highest quality of cost-effective services and products for our customers and the residents they care for. We are committed to our customers and our number one goal is to provide exceptional service. Our commitment is to excellence, integrity, and a desire to serve as the provider of choice in the long-term care industry.

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.