Baptist Health & Rehab, a Cassia community is hiring a Receptionist to join our award-winning team!  This is a great opportunity for someone who enjoys creating a welcoming first impression and providing exceptional customer service in a senior care setting. At Baptist, you’ll be part of a supportive, team-oriented environment where your role is valued and makes a meaningful impact on residents, families, and visitors.

As a Receptionist at Baptist Health & Rehab, you will greet visitors, answer and route phone calls, and provide administrative support to ensure smooth daily operations. You’ll play a key role in creating a friendly and professional atmosphere for all who enter our campus. The ideal candidate is personable, organized, able to multitask, and passionate about supporting older adults and their families.
Position Type: Full-Time

Shifts Available: 
Days: 8:00 AM to 5:00 PM Monday-Friday

Location: 3400 Nebraska Drive, Bismarck, ND 58503

Receptionist Responsibilities:

• Greet and welcome guests with a positive and helpful attitude.
• Provide excellent customer service at all times.
• Maintain records and reservation requests.
• Answer incoming calls, transfer calls, and take messages.
• Answer guest questions, and direct visitors throughout the facility.
• Provide basic word-processing and data support as needed.
• Help answer basic technology/computer questions from residents.
• Sort mail and complete other administrative tasks as assigned.
• Complete additional tasks as needed.

• Previous receptionist or office support experience preferred.
• Must be able to use a multi-line phone system.
• Proficient in Microsoft Suite (Word, Excel, Outlook, etc.)
• Experience working in a healthcare setting a plus.
• Excellent customer service skills.

• Competitive Pay with experience-based raises
• Tuition Assistance & Student Loan Forgiveness (site-specific)
• Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
• Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
• Employee Assistance Program with free confidential counseling/coaching for self and family members 
• Pet Insurance
• Opportunity to grow within
• Tuition Reimbursement Assistance

About Us: 

Baptist Health & Rehab, an award winning 140-bed senior care campus, known as the “best of the best” senior care home, grants many opportunities and benefits for our workers. Our collaborative approach ensures comfort, security, and well-being. At Baptist, you'll feel like family. We prioritize your quality of life and opportunity to grow with tuition assistance, in-house training, work/life balance, and coaching to help you thrive. We’re proud recipients of the 2025 Customer Experience Award from Activated Insights, ranking in the top of senior care providers and earning perfect scores in all 16 categories. We’re also consistently voted #1 Best Nursing Home by the Bismarck Tribune.

Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://www.baptistbismarck.org

Join us and become part of a nonprofit organization that truly makes a difference!
 

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.